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2008-07-21

Choosing the best service

The choice of a company teleconferencing system is not easy. Type the words conference call in Google and you will see a good number of companies. Fortunately, most of them position their services on a small group of factors. Understanding these factors, and thought by their relative importance to the needs of your organization, is the best way of making a good decision. The research indicates there are five elements which usually allow a user to take a good decision. To help you make this decision, this article reviews these 5 sectors.




1. Price:


While the conference-call services cost something to use. This is true even systems that are positioned as free. Why is this? Despite the possible exception of a purely system covering all VOIP users, the all-conference call services require users to dial a number of bridge. In the case of services that provide access numbers to call free service, a charge is carefully assessed. The lowest fees that you can arrange typically are several cents per minute typically you pay five to ten cents per minute. This charge is billed cumulatively. In other words, if 5 participants to a call of 60 minutes, 300 minutes costs will be incurred. Some services still practise prices legacy of 20 or 25 cents per minute and these services must be avoided! As mentioned previously, some services are free in the sense that there is no charge charged by the supplier. However, these offers do not provide a free service number to call their services free of charge and as such users cause the cost of normal background to participate.


2. Capacity Scheduling:


The services usually fall into one of two buckets generals. The corporation paid services and facts on command frequently provide an interface for scheduling, which allows the operator to install the conference call. For these services which have an integration prospects or a similar kind of functionality, a code pin and dial-in bridge can be assigned to the user for situations where the user wants to make its own scheduling. The free services usually provide only a code pin and dial-in deck, the organizer of the teleconference call is responsible to send different email and maintain different followed. At present, the only free conference calls solution on the market with both opportunities (scheduling and communication on) as well as the path based on the WEB answer is Rondee.


3. Recording and archiving:


For many organizations, the ability to store information joined the call or even call itself can be quite useful. Some services allow the recording of the teleconference call in the WAV format, GSM or both formats. Some companies provide such opportunities for free but generally it is found as a device packaged services paid teleconferencing system. The audio file is usually sought after the conference call is completed by a link service provider 's Web site or a link sent to the participants. It is generally not feasible to send the audio file itself due to capacity issues. Some services provide the agenda for the call is archived. These possibilities are obviously not feasible with services that simply provide a code pin and dial-in number but may be available for services that provide opportunities for establishing the scheme so far as the details of scheduling information on the recordings class to call.


4. Sharing office:


Sometimes a call is not limited to audio format. If your business require the sharing of visual information (for example balance sheets), sharing desktop will be a critical component of a successful conference call. Some users choose best-of-multiplying approach and use different providers for their sharing and communication desktop. Increasingly, however, the conference called for companies to aggressively enter the functionality of sharing office package in their core product. In the case of well-known companies such as GoToMeeting, this is part of an aim to capture both markets. In the case of communication known companies, sharing desktop functionality is offered as paid to produce income growth.


5. Customization:


A frequent complaint from users of communication systems is the need to remember the dial random - in numbers and pin-codes. In the last year, the confluence of technology telecom and Internet solves this problem. Some new companies reflect conference call so that users adapt their PIN codes of the PIN codes more easily recalled. There are some systems that also offer access pinless calling a phone number known. Such systems, however, require the user registration to allow an assortment of user 'telephone number s.


For most users, the final choice of the conference call service will weigh these (and perhaps other) factors, depending on your organization 's needs The good news is that increased competition in this market increases the services available to you.

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